What are the features of the new and redesigned e-Citizens digital platform?

The new interface featuring a simple design and a series of information available to citizens without logging in to e-Citizens, is focused on the user and their needs.
The red navigation bar connects all the services provided on the e-Citizen digital platform. In this manner, the user can easily switch from one service to another, without leaving the e-Citizens digital platform, while the information, notifications and other news are just one click away. The navigation bar consists of:
  • The e-Citizens Information and Services home page logo, which leads to the home page of the system regardless of where you are in the system
  • A service filter that provides a quick keyword-based access to services
  • A link to the User Inbox that displays the number of unread messages
  • The login / log-off link for quick login to the system or log-off from all services
  • The user profile link
  • Accessibility boxes – contrast, font and font size changes.
By logging in to e-Citizens, each user automatically logs in to the My Profile service. With a user profile, you can create shortcuts to frequently used services and adjust settings by enabling automatic permissions or setting an address to receive notifications on messages that arrive in your user inbox.

From now on, citizens can act on behalf of their minor child and / or act on behalf of the business entity they are authorised to represent.

E-Citizens can view all electronic services with the catalogue of services. By using a series of filters, e-Citizens can quickly and easily find the service that they need; in addition, they will also have access to information on its security level, so selecting the correct digital credential for application will become much easier.

Three new information categories will also be introduced. In addition to the e-information catalogue (which was formerly the My Administration category), the following two new categories will be added: Foreigners in Croatia and Croatians living abroad. We have started preparing relevant information that will be supplemented in the foreseeable future by appropriate electronic services. Foreigners residing in Croatia can use a whole range of services from the Catalogue of Services that are available to the citizens of the Republic of Croatia, while EU/EEA citizens can apply in a special manner and access a number of already developed services for cross-border use.